Welcome to the FP Help Centre

Support for all your Mailroom Solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.

Support for all your Shipping Solutions products. Includes installation guides, user manuals, and registration instructions.

Support for all your Digital solutions products. Includes installation guides, user manuals, troubleshooting guides and training videos.

Check your current balance on your Teleset account or download a statement copy of your balance activity.

Access to the FP Customer Portal MyFP. Find registration and startup guides as well as video tutorials for setting up your account and information.

Access to our ClubRED dealer portal, where you can find all the technical documents and support you need to help your customers.

See an overview of what supplies are available through FP and get information on how to purchase authorised FP supplies.

Find all of the information you need to submit a request to return an item for repair, print and complete the Return Authorization form.

With the Rate Change Centre, you can stay up-to-date on the Canada Post Rates that may affect your mailings.

Find all of the support information and documentation for your postage account and related items as well as links for additional support.

Enhance your brand by putting your logo on every piece of outgoing mail. That’s right, you can put your logo, catch phrase, mascot, or anything else on your outgoing mail.

The Material Safety documents provide safety information about chemicals and substances used with FP Mailing Solutions Canada products.