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Support pour la PostBase mini
Videos
Postage Meter: PostBase mini install Part 1
PostBase mini install Part 2
PostBase mini install Part 3
Guide d'installation
| Error Code | Text | Resolution |
| 0E000001 | Meter locked | Perform a Zero Reset (download $0.00 postage). |
| 000E0009 | Cartridge will not move | Contact Customer Service to request a meter exchange. |
| 000E000F | Ink cartridge stuck | Contact Customer Service to request a meter exchange. |
| 001C0009 | Download Soon | Perform a Data Upload. If not corrected, perform a Zero Reset (download $0.00 postage). |
| 000F0003 | Wrong cartridge inserted | If cartridge is an authentic FP Mailing product, Item PMIC10, contact Customer Service for replacement. If cartridge is NOT the correct product, log into MyOneFP to purchase a new cartridge. |
Download all PostBase Mini Error Codes (PDF – English)
“Franking not Possible”
If you see the message, “Franking not Possible”, connect your Mini to the internet and perform a postage download. Set the amount to $0.00 if you don’t wish to download a postage amount.
PostBase Mini must connect to our data center at least every three days to stay active. If your machine is turned on and connected to the internet, the Mini will do this automatically.
How to Update PostBase Mini Firmware
1. Press Menu.
2. Then press Remote Services. Wait while the meter detects and installs the new firmware.
- + Install
-
Videos
Postage Meter: PostBase mini install Part 1
PostBase mini install Part 2
PostBase mini install Part 3
Guide d'installation
- + Error Codes
-
Common PostBase Mini Error Codes Error Code Text Resolution 0E000001 Meter locked Perform a Zero Reset (download $0.00 postage). 000E0009 Cartridge will not move Contact Customer Service to request a meter exchange. 000E000F Ink cartridge stuck Contact Customer Service to request a meter exchange. 001C0009 Download Soon Perform a Data Upload. If not corrected, perform a Zero Reset (download $0.00 postage). 000F0003 Wrong cartridge inserted If cartridge is an authentic FP Mailing product, Item PMIC10, contact Customer Service for replacement. If cartridge is NOT the correct product, log into MyOneFP to purchase a new cartridge. Download all PostBase Mini Error Codes (PDF – English)
- + Self help
-
“Franking not Possible”
If you see the message, “Franking not Possible”, connect your Mini to the internet and perform a postage download. Set the amount to $0.00 if you don’t wish to download a postage amount.
PostBase Mini must connect to our data center at least every three days to stay active. If your machine is turned on and connected to the internet, the Mini will do this automatically.
How to Update PostBase Mini Firmware
1. Press Menu.
2. Then press Remote Services. Wait while the meter detects and installs the new firmware.